ChatBot your new loyal collaborator
- Lic. Henry Suro
- Sep 11, 2024
- 1 min read

Did you know that... Chatbots and AI are not the same, they have acquired the reputation of a magic pill: "Implement a chatbot and you will increase sales conversion by 400%", "Multiply the profitability of investments by 7 with a chatbot ", "A chatbot replaces 89% of your technical support or customer service." Some business owners implement them and are disappointed because they don't work as promised. Others avoid this means of automation because they do not want to lose the atmosphere of human contact.

But with a correct configuration, it is an excellent digital assistant, which helps you perform your routine tasks, such as answering the most typical questions of your clients, involves them in the interaction and answers when your sales agents are not online, schedule and remember appointments, etc. It can also facilitate some of these processes: 1. Perfect the personalization you offer to your existing and potential customers 2. Qualify leads (customer types) more accurately 3. Keep your database updated 4. Implement opportunities to motivate them
Komentáře